Refund and Returns Policy

1. Returns

Customers may return eligible items within 14 days.

2. Custom Goods

Personalised products are non-refundable unless faulty.

3. Condition

Items must be unused and in original packaging.

4. Faulty Goods

Faulty goods will be repaired, replaced, or refunded.

5. Refunds

Processed within 14 days of approval.

6. Shipping

Customers pay return shipping unless faulty.

7. Image Disclaimer

We are not responsible for poor print quality caused by low-resolution images.

8. Contact

Email: info@ballerscollection.co.uk